Are you getting the most out of your subscription service?

Let Warners Group Publications plc help you. We’ll give you our experience, our dedication and our word.

Our experience – as publishers ourselves we know how it feels to be in an ever changing market. Now is the time to introduce new ways to get the best results. Using our in-house knowledge, expertise and tried and tested marketing campaigns, we can help you generate additional subscription revenue.

Our dedication – our experienced customer service team are dedicated to giving the best possible service ensuring that every customer is 100% satisfied, sales are generated and cancellations avoided. Our account manager will go over and above to ensure that your needs are met, reports are generated, and solutions found. If you haven’t got time for marketing, let us help you. We offer a marketing service dedicated to our publishers success and revenue growth.

Our word – we tailor-make our subscription management to suit you. Take one or all of our facilities, you’ll find our service and support no different. Join our team. We listen, we share and we’ll put your mind at rest.

What we can offer you:

  • A dedicated telephone number and customer service team who will handle the processing of your subscription orders and queries across various channels.
  • An experienced account manager to provide feedback, assistance and suggestions to grow your subscriber numbers.
  • Financial reports and weekly banking.
  • Standard and bespoke marketing reports designed to best suit your requirements.
  • Mailing file preparation and distribution.
  • Handling of all direct debit claims and orders.

 

In addition we can also offer:

  • Outbound telesales
  • In-depth data analysis
  • Lapsed/prospect mailers
  • Reader surveys
  • Secure integrated website shopping cart
  • Reader offer processing and dispatch
  • Data capture processing

 

Get in touch to find out more